Privacy Policy - Mommy Luxe Life

1. Introduction

At Mommy Luxe Life (“we,” “us,” or “our”), we value your privacy. We are fully committed to safeguarding your personal data and protecting your rights in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. This Privacy Policy outlines how personal information is collected, used, disclosed, and safeguarded when you visit and interact with mommyluxelife.com. We are dedicated to maintaining transparency about our data practices and ensuring your trust in the handling of your personal information.

2. Scope of This Policy and Data Controller Role

This Privacy Policy applies to all visitors, users, and others who access mommyluxelife.com. Mommy Luxe Life is the data controller for the processing of personal data under applicable data protection legislation. As a data controller, we determine the purposes and means of the processing of your personal data.

3. Categories of Data Processed

We may collect and process the following categories of personal data, either directly from you or automatically through your use of the website:

a. Usage Data: Information automatically collected when you interact with our website, including your IP address, browser type, pages visited, time zone, identifiers for analytics, referring and exit pages, session duration, and activity logs.

b. Account Data: Information you provide to us when registering for an account, including your full name, email address, postal address, and telephone number.

c. Profile Data: Details such as login credentials, purchase history, saved preferences, feedback responses, behavior on the site, and interests inferred from browsing.

d. Communication Data: Content of inquiries submitted via support channels, contact forms, emails, messages, and customer service interactions.

e. Technical Data: Information about your device type, hardware model, operating system, browser configurations, internet connection, and technical errors encountered.

f. Transaction Data: Data related to product purchases, including payment card details (processed securely through third-party providers), order histories, shipping and billing addresses, and delivery tracking information.

g. Preference Data: Marketing preferences, opt-in choices, subscription habits, and product or content types of interest.

4. Legal Bases for Processing

We process your personal data lawfully and transparently under the following legal bases, as permitted by applicable laws:

– Consent: Where required, we obtain your explicit consent for specific data processing activities (e.g., marketing emails, cookies).
– Contractual Necessity: To fulfill obligations under a contract with you, including order processing and account management.
– Legitimate Interests: For the purpose of website analytics, service improvement, fraud prevention, and maintaining the security of our platform, provided these interests are not overridden by your rights.
– Legal Obligation: To comply with applicable laws, regulations, and lawful requests from public authorities.

5. Your Rights (GDPR and CCPA Compliance)

Subject to local law, you may have the following rights in relation to your personal data:

– The right of access – You may request a copy of the data we hold about you.
– The right to rectification – You may request correction of inaccurate or incomplete data.
– The right to erasure – You may request deletion of your data under certain circumstances.
– The right to restriction of processing – You may request limited usage of your data.
– The right to data portability – You may request your data be provided to you or to another controller in a structured, commonly used format.
– The right to object – You may object to processing based on our legitimate interests.
– The right to withdraw consent – Where processing is based on consent, you may withdraw it at any time.
– The right to opt out of sale of personal data (under CCPA).
– The right not to be subjected to automated decision-making or profiling which produces legal effects concerning you.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law.

6. Security Measures

We implement appropriate technical and organizational safeguards to ensure the confidentiality, integrity, and availability of your personal data. Our measures include:

– Encryption of data in transit and at rest where appropriate.
– Access control and authentication protocols to restrict access to authorized personnel.
– Secure storage of data with monitored systems.
– Routine data backups to prevent loss.
– Ongoing staff training on data protection best practices and internal policies.

Despite our efforts, no system is completely infallible. If you believe your data has been compromised, please contact us immediately.

7. International Data Transfers

Because we may use service providers and partners operating outside your country of residence (e.g., cloud hosting, payment processing), your data may be transferred to regions without equivalent data protection laws. In such cases, we implement safeguards such as the European Commission’s Standard Contractual Clauses (SCCs), and we require our third-party processors to commit to comparable levels of data privacy.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to meet legal, accounting, or reporting obligations. Retention periods by category include:

– Usage and Technical Data: up to 24 months.
– Account, Profile, and Communication Data: while your account remains active and up to 6 years thereafter for audit and legal purposes.
– Transaction Data: 7 years to comply with tax and financial regulations.
– Preference Data: until you modify your preferences or withdraw consent.

When data is no longer needed, it is securely erased or anonymized.

9. Cookie Policy

We use cookies and similar technologies to enhance user experience, provide functionality, and analyze traffic. Cookies fall into the following categories:

– Essential Cookies: Required for core website activities (e.g., shopping cart, secure login).
– Functional Cookies: Remember user preferences (e.g., language, region).
– Analytics Cookies: Collect aggregated data to improve performance and user interactions.
– Performance Cookies: Track behavior to enhance responsiveness and content load times.

Cookies are stored on your device and may be set either by us (first-party) or by trusted third parties (e.g., Google Analytics).

10. Cookie Management and Compliance with GDPR & CCPA

By visiting mommyluxelife.com, you will be presented with a cookie banner requesting consent for non-essential cookies. You have the option to accept, reject, or customize cookie settings at any time.

For GDPR and CCPA compliance:

– We honor “Do Not Sell My Personal Data” requests.
– We offer granular control over your tracking preferences.
– Consent is required for marketing cookies in applicable jurisdictions.
– You may disable cookies through your browser settings or our cookie management panel.

11. Special Protection for Children Under 13

Protecting children’s privacy is a priority. mommyluxelife.com is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal data from children. If we learn that personal information from a child under 13 has been collected without verifiable parental consent, we will delete it promptly. If you believe such data has been submitted, please contact us at [email protected].

12. Policy Updates and User Notification

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Any significant changes will be communicated through notices on our website or via the contact information you have provided. Continued use of mommyluxelife.com after updates constitutes your agreement to the revised policy.

13. Contact

For questions about this Privacy Policy, exercising your data rights, or concerns regarding your personal data, please contact us at:

Email: [email protected]

We are committed to protecting your privacy and complying with all relevant data protection laws. Thank you for trusting mommyluxelife.com with your information.