Privacy Policy - Mommyluxelife

1. Introduction

At Mommy Luxe Life (accessible at mommyluxelife.com), we are deeply committed to safeguarding the privacy and personal data of our users. We recognize that your personal information is sensitive, and we adhere to the highest standards of data protection and compliance under applicable privacy laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). This Privacy Policy details how we collect, use, store, share, and protect your personal data when you access or interact with mommyluxelife.com (“Website”). We encourage you to read it carefully.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all visitors, registered users, and customers who engage with our Website, services, or related digital offerings. Mommy Luxe Life operates as the data controller with respect to any personal information collected through the Website and determines the purposes and means of the processing of your personal information.

If you have any inquiries regarding our data practices or this Privacy Policy, you may contact us at: [email protected].

3. Categories of Personal Data Processed

We process the following categories of data based on your interaction with the Website:

a) Usage Data
Information on how the Website is accessed and used, including your IP address, browser type and version, time zone settings, location data, language preferences, the pages you view, session duration, and other diagnostic data.

b) Account Data
Information provided when creating a user account or placing orders, including your full name, billing and shipping address, email address, and telephone number.

c) Profile Data
Data concerning your preferences, browsing history, previous orders, wishlists, review submissions, and survey responses.

d) Communication Data
Any information contained in communications that you send to us, including emails to customer service, messages via contact forms, and support requests. This includes content, subject matter, and metadata.

e) Technical Data
Device information such as operating system, device type, network identifiers, system configuration details, and browser settings.

f) Transaction Data
Details about payments you make, including order histories, payment methods (excluding full credit card numbers), delivery tracking information, invoice records, and related interactions.

g) Preference Data
Marketing preferences and consents, such as subscriptions to newsletters, product interest indicators, and opt-in/opt-out statuses.

4. Legal Bases for Processing

We process your personal data based on one or more of the following lawful bases, as required by the GDPR:

– Consent: Where you have given express permission for data processing (e.g., subscribing to newsletters or accepting cookies).
– Contractual Necessity: When processing is necessary for the performance of a contract (e.g., to fulfill product orders).
– Legitimate Interests: For operational and security purposes, service improvement, marketing analysis, and fraud prevention—where such interests are not overridden by your rights or interests.
– Legal Obligation: Where processing is required for compliance with applicable legal and regulatory requirements.

We also ensure compliance with the broader rights afforded under the CCPA to California residents, including the rights to notice, access, opt-out, and deletion.

5. Your Rights

Under relevant data protection laws, you have specific rights regarding your personal data:

– Right of Access: Obtain confirmation and copies of your data we process.
– Right to Rectification: Request correction of inaccurate or incomplete information.
– Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data, subject to applicable lawful exceptions.
– Right to Restrict Processing: Limit processing of your personal information under certain conditions.
– Right to Data Portability: Receive your data in a structured, commonly used, machine-readable format, and transmit it to another controller where feasible.
– Right to Object: Object to processing that relies on our legitimate interests, including profiling and direct marketing.
– Right to Withdraw Consent: Withdraw previous consents at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, you may contact us at [email protected]. We may request verification of your identity before acting on requests for data protection.

6. Security Measures

We implement commercially reasonable and industry-standard technical and organizational safeguards to protect the confidentiality, integrity, and availability of your personal data. These measures include:

– Data encryption (during transit and storage)
– Role-based access controls
– Secure server infrastructure
– Routine data backups and system monitoring
– Employee training on data protection responsibilities

While we strive to protect your data, no online service can guarantee absolute security.

7. International Transfers

Your personal data may be transferred to, and stored or processed in, jurisdictions outside your location, including data centers in the United States. Where required by law, we use Standard Contractual Clauses or rely on other permissible legal mechanisms to ensure an adequate level of data protection equivalent to GDPR or CCPA standards when transferring data internationally.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including for the purposes of satisfying legal, regulatory, tax, accounting, or reporting requirements. Specific durations include:

– Account Data: retained while the account remains active and for 12 months after closure
– Transaction Data: kept for up to 7 years for accounting and tax obligations
– Communication Data: stored for 3 years for service and quality assurance
– Marketing Preferences: retained until you unsubscribe or request deletion

When retention is no longer necessary, data is securely deleted or anonymized.

9. Cookie Policy

The Website uses cookies and similar technologies to enhance user experience and collect analytical data. These include:

– Essential Cookies: Required for basic functionality of the Website.
– Functional Cookies: Support preferences (e.g., language settings, saved carts).
– Analytical Cookies: Provide insights into how users interact with the Website, helping improve performance.
– Performance Cookies: Measure Website speed and usability under load.

Cookies may be set by us (“first-party”) or by third-parties (e.g., analytics providers or payment processors).

10. Cookie Management and GDPR/CCPA Compliance

You retain control over your cookie settings through the Web browser you use. On your first visit to mommyluxelife.com, you will receive a clear notification and consent option in relation to non-essential cookies, as required under GDPR.

California residents can exercise their CCPA rights to opt-out of the sale or sharing of personal information via our “Do Not Sell or Share My Personal Information” link where applicable.

You may revoke or update your consent at any time by accessing our Cookie Preferences tool located at the footer of the Website.

11. Special Protections for Children

Our Website is not intended for, nor knowingly directed at, children under the age of 13. We do not knowingly collect or solicit personal data from individuals under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected] so that we can take appropriate actions.

12. Policy Updates and Notifications

We reserve the right to modify this Privacy Policy as our information practices evolve or as required by law. Any substantial changes will be communicated via prominent announcements on mommyluxelife.com or sent to users where necessary. You are encouraged to review this Privacy Policy periodically to stay informed of any changes.

13. Contact Information

If you have questions about this Privacy Policy, your rights under data protection law, or how we process your personal information, please contact our data privacy team at:
Email: [email protected]

We are committed to full compliance with applicable privacy laws and welcome any inquiries or concerns regarding your data rights and protection.